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FAQ

Frequently asked questions

Can't find your question? Write to us through the contact form.

General

What exactly does SeriHook do?

It plans an Instagram Reels series on the topic you choose and produces each episode's script, voiceover and video. After you approve an episode, it's posted to Instagram at the scheduled time.

Is SeriHook available now?

Not yet — we're in an invite-only beta. Join the waitlist and we'll email you an invite code when it's your turn. During the beta some features will roll out gradually and you may run into bugs.

Which languages can I make videos in?

The interface is in Turkish and English, and video production focuses on those two languages. Other languages will be considered after the beta.

Instagram

Which Instagram accounts does it work with?

Professional accounts only (business or creator). Personal accounts can't post through Instagram's official API. You can switch account type for free in Instagram's settings.

Do I have to give you my Instagram password?

No. You connect through Instagram's official login screen; we only receive an access token limited to the permissions you grant, and we store it encrypted.

Will videos be posted without my approval?

Not by default. Every episode waits in “Awaiting approval”. If you want auto-approve, you have to go through a confirmation step that explains the risks.

Content and AI

Will my posts be labelled as made with AI?

Yes. Every video we publish is marked with Instagram's AI info label. Being transparent is the right thing to do for your audience and for platform rules.

Which AI services do you use?

Anthropic's Claude models for writing and ElevenLabs for voiceovers. Videos are rendered with our own engine.

Can I use my own voice?

Voice cloning is off for now. When it becomes available, it will only work for your own voice and with your explicit consent; cloning someone else's voice is not allowed.

What content can't I make?

Copyrighted characters, brand logos, impersonation of real people, definitive health/finance/legal claims, hate, sexual or violent content, and spammy repetitive content are not allowed. See the acceptable use policy for details.

Pricing and credits

Is the beta paid?

No, it's free during the beta and we don't ask for card details. Each account has a quota of 10 videos a month, and you'll get a warning at 80%.

When will prices be announced?

After we've seen the real production cost of the first 50 videos. Beta users will get a founding member discount.

Data and privacy

Where is my data, and how is it processed?

Data needed to run the service is stored on our own server. For scripts and voiceovers, the relevant text is sent to Anthropic and ElevenLabs. See the privacy policy and the KVKK notice for details.

How do I delete my account and data?

In the panel, go to Settings → Account to delete your account or export your data. If you remove the connection on Meta's side, a deletion request is created automatically. See the data deletion page for details.

ReplyHook

Do I have to use ReplyHook?

No. ReplyHook is a separate product. Without it, SeriHook still drafts the DM text for each episode so you can copy it and send it yourself.

Let's plan your first 30-day series

SeriHook is in invite-only beta. Join the waitlist and we'll email your invite code when it's your turn.